As customers, business partners, cloud services, call and data centres are all interconnected to the networks of telecommunication companies (Telco) through the demarcation point (DP), it is the accurate monitoring point.
Since 1995, PRILINK specializes in the network analytics and dashboard of Telco DP. We provide a network analytic baseline for business to optimize their call centre operation and on-line applications. Additionally, with our extensive 4-year DP history, business can collaborate effectively with Telco regarding the Service Level Agreement (SLA), network provisioning and problem resolution.
Our analytics and dashboard are also useful for Telco to serve their customers better. When customers can easily get the information needed for their business, Telco can substantially reduce the logistic costs of customer services and gain visibility of end-points beyond their network maps.